About Us

WHY OUR CUSTOMERS CHOOSE US

headerimage-Dickens

No one is useless in this world who lightens the burden of others.
Charles Dickens (1812-1870), English novelist & social reformer

Kim Crosby established CustomerClix Ltd to provide communication solutions to customer-focused businesses, delivered worldwide.

Communication in this context includes industry analyst relations (niche, for technology-related companies) and public speaking training (for anyone in any role at any level of the hierarchy in any organisation).

Kim began her career working in the travel and tourism sector then changed industries, working for BAE Combat Vehicles. She subsequently worked in the Sultanate of Oman.

Since returning to the UK, Kim has led Continuing Professional Development (CPD) for the Institution of Mechanical Engineers (IMechE) and worked for industry analyst companies, the Hewson Group and IDC.

Kim has a BA(Hons) from the University of Sunderland (achieved via attending night school) and a Master of Business Administration (MBA) from Imperial College, University of London. She is also a Chartered Marketer.

Kim is a Member of Toastmasters International (TM), a global, not-for-profit organisation devoted to the art of public speaking and leadership. Thus she is an Advanced Communicator Gold (ACG); is a Past President of London Corinthians Toastmasters Public Speaking club; and was an award winner at the UK & Ireland Public Speaking Championships. She also dabbles in stand up comedy.

In a voluntary capacity, Kim is Past Chair of Carers Action, Carers Network Westminster, a regional centre for the charity, Carers Trust (a charity that represents the needs of unpaid carers and the people that they care for).

Kim Crosby

Kim Crosby

Founder and CEO

Values

Honesty

Simplicity

Analyst focus

Inclusiveness

Results orientated

Customers

Our consultancy and training has been delivered to some of the world’s coolest brands.